xe66 Terms and Conditions

2.1 Eligibility Requirements

• The applicant must be at least 21 years of age.
• A person may create only one account.
• Accurate and genuine personal information must be provided.
• The email address or mobile number provided at registration must be active.
• All terms and conditions of the platform must be accepted.

2.2 Identity Verification

xe66 may at any time request a national identity card, passport or birth registration certificate to verify a member's identity. If valid documents are not submitted in time, the account may be temporarily suspended. Identity verification may be mandatory before a deposit can be withdrawn.

2.3 Multiple Accounts Prohibited

If the same person creates more than one account or uses another person's account, both accounts will be closed and the funds held in those accounts may be forfeited. If multiple members of the same family wish to register using separate devices and separate identities, please contact our support team first.

3.1 Account Security

If you suspect unauthorised access to your account, notify our customer support immediately. Use a strong password and change it regularly. If you log in from a cyber café or shared device, log out after every session.

3.2 Updating Account Information

If any information provided at registration changes (such as your mobile number or email), xe66 must be informed immediately. xe66 will not be responsible for payment delays or other problems caused by incorrect or outdated information.

3.3 Inactive Accounts

If there are no transactions or logins for an extended period, the account may be marked as inactive. Contact customer support to reactivate an inactive account.

4.1 Deposit Rules

Accepted deposit methods: bKash, Nagad, Rocket, Upay and bank transfer (Dutch-Bangla Bank, BRAC Bank and other major Bangladeshi banks). The minimum deposit amount is ৳300 for each method.

• Deposits must be made only from the registered mobile or bank account.
• Deposits through third parties are not accepted.
• The correct reference number must be included when making a deposit.

4.2 Withdrawal Rules

The minimum withdrawal amount is ৳500. Withdrawal methods are the same as deposit methods: bKash, Nagad, Rocket, Upay and bank transfer. Withdrawal requests generally take between 15 minutes and 2 hours to process. Identity verification must be completed before submitting a withdrawal request.

4.3 Transaction Verification

xe66 may temporarily hold any unusual or suspicious transaction and request documents for additional verification. Transactions may be cancelled and accounts suspended if money laundering or fraud is suspected.

5.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to a maximum of ৳5,000. For example: depositing ৳1,000 will earn a ৳1,000 bonus, bringing the total balance to ৳2,000. To withdraw this bonus, the bonus amount must be wagered 20 times — meaning a ৳1,000 bonus requires ৳20,000 in wagering.

5.2 Bonus Usage Conditions

• A bonus applies only once and to one account.
• If a withdrawal is requested before the wagering requirements are met, the bonus will be cancelled.
• If a bonus is not used within the specified time after being received, it will be cancelled.
• xe66 reserves the right to change or cancel any bonus offer at any time.

5.3 VIP Cashback Program

xe66's VIP program has five levels: Bronze (up to 0.3% weekly cashback), Silver (up to 0.6%), Gold (up to 0.9%), Platinum (up to 1.2%) and Diamond (up to 1.5%). Cashback is calculated based on the week's net loss. Example: a Gold member with a weekly net loss of ৳20,000 will receive ৳20,000 × 0.9% = ৳180 cashback. Members can move up to higher levels by playing regularly.

6.1 Bet Acceptance and Cancellation

Once a bet is confirmed, it generally cannot be changed or cancelled. If a bet is accepted incorrectly due to a technical error, xe66 reserves the right to cancel it. If an internet disconnection causes an issue with the outcome of a bet, the final decision will be made according to server records.

6.2 Sports Betting

For bets placed on cricket, football and other sports, the odds displayed are calculated based on the odds at the time the bet is accepted. If a match is cancelled or postponed, separate rules for that bet will apply. Different rules may apply for multi-bets and single bets.

6.3 Game Results

Certified random number generators (RNG) are used for live casino and slot games. If a dispute arises over a game result, it will be verified against server logs. The RTP figures shown are long-term averages — they do not guarantee the outcome of any individual session.

7.1 Technical Misuse

• Placing bets using bots, automation software or artificial intelligence.
• Attempting to hack or gain unauthorised access to xe66's systems.
• Exploiting any bug or vulnerability in the game software.
• Attempting to bypass restrictions using a VPN or proxy.

7.2 Financial Misconduct

• Using the platform for money laundering or to legitimise illegal funds.
• Opening multiple accounts under false identities to claim bonuses.
• Making deposits using another person's payment method.

7.3 Fair Play Requirements

• Harassing or abusing other players or dealers in live games.
• Participating in match fixing or pre-determining results.
• Coordinating with other members to defraud the platform.

8.1 Setting Personal Limits

Members can set daily, weekly or monthly deposit limits for themselves. Once a limit is set, it takes effect immediately; any request to increase it will only take effect after a specified waiting period has passed.

8.2 Self-Exclusion

If a member feels that gaming is getting out of their control, they can apply for Self-Exclusion. Under this option, the account can be completely closed for a specified period.

8.3 Protection of Minors

It is the responsibility of guardians to ensure that no one under the age of 21 has access to xe66. If there are minors in the household, keep account details secured on computers and mobile devices.

9.1 Purpose of Data Use

• For identity verification and account management.
• For payment processing and fraud prevention.
• For customer support and resolving technical issues.
• For meeting legal obligations.

9.2 Information Sharing

Members' personal information is not sold to third parties without their consent. However, information may be required to be disclosed under a court order or a valid request from a government authority. Limited information is shared with approved payment gateways for payment processing.

9.3 Cookies & Tracking

xe66 uses cookies to improve the website experience and ensure security. By using the site, you are considered to have consented to the cookie policy.

10.1 Notice of Changes

For significant changes, a notification may be sent to the registered email or mobile number. Continued use of xe66 after any changes will be considered acceptance of the revised terms. If you do not agree to the new terms, you may request that your account be closed.

10.2 Applicable Law

xe66's policies are final in the interpretation and application of these terms. Any disputes will be resolved through arbitration.

11.1 Voluntary Closure

Any member may apply to close their account at any time. Any funds in the account at the time of the request will be returned once verification is complete. Any open bets or pending wagering requirements must be settled before the account is closed.

11.2 Closure by xe66

xe66 may close or suspend an account under any of the following circumstances:

• If evidence of a breach of terms is found.
• Failure to verify identity or provision of false information.
• Suspicion of fraud or money laundering.
• If required to do so for legal or regulatory reasons.

11.3 Refund After Closure

If an account is closed for reasons other than a breach of terms, the verified balance will be returned. In cases of terms violations, bonuses and earnings from suspicious bets may be forfeited.

12.1 Support Channels

• Live Chat: Support in Bengali and English, 7 days a week, 24 hours a day.
• Email: [email protected] (responses are usually provided within a few hours.)

Please include your registered email or username and a detailed description of the issue when contacting us.